Direct Routing for the offers a powerful pathway to connect your organization's existing telephony infrastructure directly to Teams, bypassing the need for traditional PSTN gateways. This approach allows businesses to retain control over their voice routing and quality while leveraging the functionality of Teams. It’s a particularly attractive al

In today's dynamic workplace, businesses are increasingly embracing hybrid work models. That presents unique challenges for communication, particularly when it comes to calling. Teams Direct Routing empowers organizations to build seamless and flexible calling infrastructures by directly connecting Microsoft Teams with their existing phone systems.